• Free delivery across India. COD available !
  • Flat 10% off on all products | Use Code FIRST10
  • Free delivery across India. COD available !
  • Flat 10% off on all products | Use Code FIRST10

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Frequently asked questions

How do I cancel or modify my order?
Drop us an email on info@sckinternational.com mentioning your order number and we will be happy to help. Please note that requests for changes or cancellations must be made before the order is dispatched. Once the order is dispatched, we will not be able to modify or cancel your order.
When will I receive my refund?
Refunds are typically processed within 7 days from the date of cancellation. If you do not receive your refund within 7 working days, please email us at Info@sckinternational.com
I received a wrong item!
Please email us an image of the product received along with your order number on Info@sckinternational.com We will be happy to send you a replacement
Can I return the product received?
Unfortunately, we do not accept returns on food and beverage products. If you receive a broken or damaged product, please email us on support@countrybean.in and we will be happy to send you a replacement. 
If I received a broken or damage product?
Please email us an image of the broken/damaged product along with your order number on info@sckinternational.com within 48 hours of delivery. We will be happy to send you a replacement.
Is cash on delivery available?
Yes, COD is available. However, we have a nominal charge based on the COD amount.
What payment method are accepted?
We accept Cash on Delivery, Paytm, UPI (Google Pay, PhonePe, BHIM etc.), Net Banking, VISA, MasterCard, Maestro and American Express cards issued by banks in India.
I did not receive an order confirmation
If you haven't received the order confirmation in your inbox, you might want to check your spam or trash folder. If you still don't find the email, do not hesitate to write to us at info@sckinternational.com
How do I track my order?
Orders are typically dispatched within 1-2 working days. Once dispatched, the tracking details will be emailed to you. Please chat with us or email us at info@sckinternational.com if you are unable to track your order.
How long does delivery takes?
Depending on your location orders are typically delivered in 4-6 working days. 
I want to change my address/ Phone number?
Please email us on info@sckinternational.com with your order number and updated address before your order is dispatched. We will do our best to help! 
Do you offer free shipping?
We offer free shipping on prepaid orders above Rs. 499. A nominal fee is charged for cash on delivery.
Do you ship out side India?
We do not have International Shipping presently, we hope to enable it soon.
What is the shelf life of cold coffee bottles?
Our cold coffee bottles have a shelf life of 540 days. However, once opened it must be refrigerated and consumed within 2 days.
Can the bottles be stored at room temprature?
Yes, the bottles can easily be stored at room temperature. Store it in a cool, dry place and away from direct sunlight. Refrigerate before consuming for the best flavours.
Can the cold coffee bottles be recycled?
Yes, you can easily recycle our cold coffee bottles. Since the bottles are made of glass, you can easily use them as planters, or a vase. If you’re feeling creative, you can also paint them and use it as decor for your table. The cold coffee bottles can also be reused for your milkshakes, smoothies and juices. If you have more ideas, feel free to share them with us on our Instagram.
How much sugar does the cold coffee have?
Each cold coffee bottle has a sugar content of 6g/280ml.
How long do I need to brew the coffee for?
You need to brew your coffee for a minimum of 5 minutes. If you like your coffee stronger, you can brew it for longer.
What is the difference between Medium roast & Dark Roast?
Medium Roast is our take on the purest expression of coffee. It has our signature taste that comes from select Arabica beans. This is a medium roast coffee. Dark Roast is packed with deep flavours, a heavy body, and a smooth mouth-feel. Mellow it down with a little milk if that's your thing.
How many cups of coffee can be brewed from one bag?
Each Brew Bag makes one solid cup of coffee!
Can we reuse the bags once already used?
Our Brew Bags are designed to make one solid cup of coffee. We don’t recommend using these again.